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Participant
July 27, 2021
Question

Substance Painter freezing on Launch

  • July 27, 2021
  • 1 reply
  • 302 views

Substance will not start no matter what i do. 

 

Alienware Aurora R11

nividia geforce rtx 3080

128gb ram

8gb gpu ram

 

No matter which version i downlad whether it is 7.2.2 or 7.2.1 It will not get past launch the screen stays white and eventuallly goes to (not responding.) I really need help resolving this Issue it didn't start happening until i downlaoded the adobe versions of the Substance Suite. 

 

My Driver is 100% upto date 

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1 reply

Participant
July 28, 2021

So the Issue is not that it wont launch it's apparently the second monitor that it wont start on. If i move it to my second monitor and close it it will not launch again. but if i close it on the main monitor it will launch.