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andrewk99698092
Participant
December 6, 2021
Question

Substance Painter launch issue

  • December 6, 2021
  • 1 reply
  • 281 views

Hi, out of the blue Substance Painter has just started giving me the attached error. I have tried rolling it back to previous version and the results are the same. I have deleted prefs and logs with no change in results.
Got a a client deadline tomorrow, really stuck as clicking either option crashes out.

Any ideas?

This topic has been closed for replies.

1 reply

GeoffroySC
Community Manager
Community Manager
December 7, 2021

Hi,

This is a bug on Catalina OS. You could either update your OS or roll back to Adobe Substance 3D Painter 7.3.x.

I hope this helps,

Kind Regards,

Geoffroy SC