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andrewk99698092
andrewk99698092
Participant
Dec 6, 2021 10:31 PM UTC
Question

Substance Painter launch issue

Hi, out of the blue Substance Painter has just started giving me the attached error. I have tried rolling it back to previous version and the results are the same. I have deleted prefs and logs with no change in results.
Got a a client deadline tomorrow, really stuck as clicking either option crashes out.

Any ideas?

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1 reply

GeoffroySC
Community Manager
GeoffroySCCommunity Manager
Community Manager
Dec 7, 2021 1:52 PM UTC

Hi,

This is a bug on Catalina OS. You could either update your OS or roll back to Adobe Substance 3D Painter 7.3.x.

I hope this helps,

Kind Regards,

Geoffroy SC

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