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Jackie293
Participant
May 27, 2024
Question

substance painter not compatible

  • May 27, 2024
  • 1 reply
  • 233 views

I have no clue whats going on I have tried everything and my computer is compatible yet I cant download subatance painter I was able to download on my laptop no issue yet a computer that is a step up seems to have issues

Processor 12th Gen Intel(R) Core(TM) i7-12700KF, 3600 Mhz, 12 Core(s), 20 Logical Processor(s)

 GeForce RTX 2070 SUPER

32GB of ram

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1 reply

Cyril Dellenbach
Community Manager
Cyril DellenbachCommunity Manager
Community Manager
May 27, 2024

Hello @Jackie293,

 

Can you detail what's happening when trying to download the app? Are you using the Creative Cloud Desktop app?

 

Let me know.

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe
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