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itt66400898
itt66400898
Participant
Jul 9, 2021 4:58 PM UTC
Question

Substance Painter On CentOS 7 Failing OS Check

Hi

 

We have several licenses of Substance Painter running on CentOS 7.7 these are on the legacy website, we need to purchase another license which needs to be done via Adobe. To test that everything works before purcahsing another license I thought I'd test with a trial version but I can't get the software to download, all I get is a message saing that you need to update your OS. We are running CentOS 7.7 which is higher than the requirements, is there any way that I can download the RPM, this is holding up our artists.

 

Thanks

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1 reply

Jeremie Noguer
Community Manager
Jeremie NoguerCommunity Manager
Community Manager
Jul 14, 2021 4:24 PM UTC

Hi, for Teams and Enterprise customers, the new Linux builds licensing works the same way as the legacy ones. Please contact contact@substance3d.com with your proof of purchase to get access to the new updates.

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