Substance Points and Assets transfer

Hey,

i just logged in to to my new adobe account since the old substance account seems to be gone.

However what i found out is that all my points and downlaoded materials are gone, after a bit of research i found this site...

https://substance3d.adobe.com/documentation/scdoc/points-and-assets-transfer

The Problem here is, i never saw a mail and didn't knew that something was changing, i also didn't knew

that i had to transfer accounts. My question would be now, is there still a chance to restore "transfer" my old materials and points ?

To be honest this whole "transfer" move feels kinda scummy and super customer unfriendly, it literally prays on thoose who just forgot to transfer they're accounts or for cusomers like me that haven't logged in since a while.