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default289144532hqlgc
Participant
March 16, 2023
Question

Texture

  • March 16, 2023
  • 1 reply
  • 235 views

Hi everyone!

When I open my file in substance painter, all the texture i have put in the model are gone . It only shows blue colour. I don't know what happened. Please help me with that. I really work hard . Attaching the ss.

 

 

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1 reply

Cyril Dellenbach
Community Manager
Cyril DellenbachCommunity Manager
Community Manager
March 17, 2023

Hello @default289144532hqlgc,

 

Thanks for the message.

 

Unfortunately, I'll need more information to give you a proper help. First of all, could you send me your log (help>export log..), so I can dig deeper into your project ? Are your layers still intact ? Could you share a screenshot of the Substance Project ?

 

In the meantime, you could try to load an autosave to see if the problem persists. You could also make sure your graphic drivers are updated. 

 

Keep me posted.

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe
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