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Ábris254831524n4q
Participant
December 7, 2023
Question

This is just sad (and pretty evil)...

  • December 7, 2023
  • 2 replies
  • 1326 views

Hi,

 

This week I applied for a student license for substance painter. It got approved, and tried to download it. The problem is that I use Ubuntu, and it turns out I have to pay 150 dollars extra as a student, just because I use Linux. Costumer support told me that my plan only allows mac and windows installs, but I can pay for the Steam version to get it for Ubuntu. This means they do have a native Linux build that is perfectly functional, but choose to not make it available because reasons... I guess?? The sad part is that many people choose Linux becuse they can't affford windows or an apple computer, and adobe makes these people pay extra just becuase they can. This is just pure evil. Like can't they just give a steam key for Ubuntu if they have problems putting the linux build on their site or something?? But no, they choose not to.

    2 replies

    Cyril Dellenbach
    Community Manager
    Cyril DellenbachCommunity Manager
    Community Manager
    December 8, 2023

    Hello @Ábris254831524n4q,

     

    I understand the frustration. Unfortunately, Substance 3D Painter isn't available with Linux through the Adobe subscription, because Adobe doesn't have a distribution platform for Linux (that's the simple answer), and from my personal point of view, I wouldn't expect any change soon.

     

    I agree this is bothering considering we are able to run Painter on Linux, that's why we kept it on Steam.

     

    However, I'm afraid I wouldn't be able to help you with this issue.

     

    Cyril Dellenbach (Micro) | QA Support Artist | Adobe
      Á
      Ábris254831524n4qAuthor
      Participant
      December 8, 2023

      What do you exactly mean by distribution platform?

        Á
        Ábris254831524n4qAuthor
        Participant
        December 7, 2023

        Students who use Ubuntu can't download the Linux build for free, only the Windows and Mac version. They can only BUY it for 150 euros on steam(which is 150 more than windows and mac users have to). Please make it available.

        (Post merged with the previous one)
        Cyril Dellenbach

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