Transfer Allegorithmic Substance licenses onto my Adobe account

Question

Hi there!I unfortunately missed the boat on getting my Allegorithmic licenses moved over to my Adobe account and was wondering if anyone would be able to help me in getting these moved over?I have the email I used to purchase the programs initially, as well as the product keys for SD, SP and B2M, so hopefully it will make the whole process a lot easier.Cheers!

kglad · Answer

this is 2 years old and from an adobe employee:

Follow these steps to migrate your subscription:

Proceed with the purchase of an Adobe Substance 3D plan on Adobe.com
Download your Adobe.com invoice
Log into your Substance account on Substance3D.com and select Cancel subscription in the Subscription section
Download your latest invoice on the Billing section of your Substance account
Send an email to contact@substance3D.com with your Adobe/Adobe.com and Allegorithmic/Substance3d.com invoices attached
The pro-rated amount will be refunded to your original method of payment within 10 business days

You will continue to have access to your Substance Source points until June 2022. Eligible individuals will be notified when they will be able to transfer their licensed assets and unused download points to their Adobe account.

If you migrate your subscription as explained above, I suggest reaching out beforehand to contact@substance3D.com for the specifics to carrying over your points and assets to your Adobe account with the new subscription.

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