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Participant
September 16, 2022
Answered

Trial expired when I have not used for 30 days

I crated an account to get substance painter on trial, but when I sign in it tells me the trial is expired. I have signed in and out, also I have fully updated substance.

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    davescm
    davescmCorrect answer
    Community Expert
    September 17, 2022

    3 replies

    davescm
    Community Expert
    Community Expert
    September 18, 2022

    You're welcome  🙂

    Dave

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    Participant
    September 18, 2022

    Thanks! That helped!

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    davescm
    Community Expert
    davescmCommunity ExpertCorrect answer
    Community Expert
    September 17, 2022

    Hi

    See the attached help page from Adobe :

    https://helpx.adobe.com/download-install/kb/trial-software-expired-early.html

     

    Dave

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