When will I get my refund when I subscribe to a new plan

Question

On 14 jan I had gotten charged for my previous subscription. On the 15th of Jan , I bought a new substance painter subscription for lesser the amount. I was told I would be refunded the amount of the earlier subscription since I paid for a new one. But I have not yet been refunded the amount. When will I receive the refund??

Erin25700216g1pd · Accepted Answer

Thank you I actually contacted a customer service chat and they said that the refund will be in 5 to 7 days

davescm · Answer

This is a user community, we are not Adobe employees and cannot help with account issues. You will need to contact Adobe directly.

https://helpx.adobe.com/uk/support.html

Note: Please do not respond to any private messages asking for account inforrmation. Scammers have posed as employees to do that.

Dave

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