Question
white screen on launch 7.2.2
- August 16, 2021
- 1 reply
- 584 views
Hello, today after one week of vacation I get a white screen when starting SP.
I uninstalled everything even the settings. It worked once! I closed Painter and opened it again, "white screen" crash_handler.exe is running.
I also tried everything I could find here: https://substance3d.adobe.com/documentation/spdoc/technical-issues-162005746.html
I checked windows health with cmd panel and installed the latest NVIDIA driver, white screen
Designer is working btw
It somehow has to do with a dual monitor setup! When I turn of one monitor in the Nvidia control panel, SP starts. After activating the second monitor again while SP is running it works on both monitors.
When closing and starting SP again, I get white screen.
didn't help either
