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Participant
June 25, 2021
Question

Will my Asset Points in Substance Source migrate to Adobe Substance 3D?

  • June 25, 2021
  • 1 reply
  • 815 views

Hi,

I'm about to migrate to adobe Substance 3D but I have around 1200 Asset points I don't want to lose!

Before I cancel my subscription and bring it over, will All the materials come over with the migration and the Asset Points I've accumulated or am I just screwed? (hopefully not)

 

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1 reply

davescm
Community Expert
Community Expert
June 25, 2021

Hi

See this thread where similar questions are being asked.

https://community.adobe.com/t5/substance-3d-assets-and-community-assets/you-have-or-had-a-subscription-but-don-t-know-how-to-access-to-your-points/td-p/12127985

 

The answer given there is that a process is being reviewed to transfer points but at present they do not transfer automatically. I am waiting to see the transfer process before I migrate as I also have a few hundred that I do not want to lose access to.

 

I also had it confirmed, on the Substance forum, that you can still access the Asset platform using your old Substance log in, in order to use the existing credits before they migrate across. See below:

https://forum.substance3d.com/index.php/topic,37874.0.html

 

Dave