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Participant
July 8, 2021
Answered

Wrong version on Steam?

  • July 8, 2021
  • 1 reply
  • 308 views

I bought Substance Painter 2021 on Steam in a sale for 83€, which is clearly marked as version 2021 in the invoice as well as in the description. However, I only received the 2020 version of the Painter, this was loaded from Steam. However, why was this clearly marked as 2021? I can't open the files of my colleagues that were created on 2021 because I received the wrong version.

 

Is this normal or is there actually a fault? I will of course contact support...

 

 

This topic has been closed for replies.
Correct answer 7245

Sorry, I must have looked the wrong way, can be ignored. -.- Problem solved.

1 reply

7245AuthorCorrect answer
Participant
July 8, 2021

Sorry, I must have looked the wrong way, can be ignored. -.- Problem solved.