Adobe Dimension crash

Forum|Forum|4 years ago
November 2, 2021
1 reply
242 views

Hi! After the last update my Dimension I can't open my recent projects or even create new ones. Nothing has changed even after reinstall. I'm using Microsoft 10.

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Ares Hovhannesyan

Community Expert

Use the Creative Cloud Cleaner Tool to solve installation issues (remove Dn files and make a clean install)
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Also update your GPU driver to latest if you are not on latest one.

D

defaultw181nrnp50o1Author

Participant

Hi, I tried the Creative Cloud Cleaner + I checked the GPU driver - the problem still persists.

I have attached a video for better explanation.

Adobe_Dimension_2021-11-04_13-10-11.zip

Ares Hovhannesyan

Community Expert

Please report this as a bug to Dn Team at https://feedback.adobedimension.com/

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