Skip to main content
S
Sumudu34488282w9bx
Participant
February 18, 2025
Question

Adobe Dimension error: There was a problem reading the file

  • February 18, 2025
  • 1 reply
  • 183 views

I can't use any images as materials in Adobe dimension. Whenever I add an image(I tried several file formats) to the diffuse slot of the material it says 'There was a problem reading the file'. I can't use the library for this purpose so library is not an option. I have been using dimension for many years without an issue and this is the first time I came up with this error.

 

1 reply

D
Dalibor24017137x4k3
Participant
February 26, 2025

Is anybody going to answer that? I have same problem here...I've tried to replace existing image with new one on the model. I need this urgently because I have to create mockups for the client. It just pops up the message -  'There was a problem reading the file'.

    S
    Sumudu34488282w9bxAuthor
    Participant
    February 27, 2025

    If you have already got a map on the model you can edit it in photoshop and it will automatically update there(Screenshot attached). The problem is you can no longer add a new map to anything.

     

      D
      Dalibor24017137x4k3
      Participant
      February 27, 2025

      Hey, thank you so much. It solves the problem for me for now. 😀

        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices