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meiw84718877
Participant
February 4, 2018
Answered

adobe dimension installation

  • February 4, 2018
  • 3 replies
  • 684 views

it 's

Operating system require:

Windows 10 Anniversary Update (64-bit) - Version 1607 (build 10.0.14393) or later

my windows specifications is: windows 10, version 1709, os build 16299.192

I wondering why I still could not installed it!!!!

    This topic has been closed for replies.
    Correct answer JeanetteMathews

    In our next planned update we are removing system requirements as a blocking factor.  We are testing that version now and you're welcome to join the Dimension CC Prerelease to get early access to that build and try it out.

    3 replies

    JeanetteMathews
    Adobe Employee
    JeanetteMathewsCorrect answer
    Adobe Employee
    March 24, 2018

    In our next planned update we are removing system requirements as a blocking factor.  We are testing that version now and you're welcome to join the Dimension CC Prerelease to get early access to that build and try it out.

    JeanetteMathews
    Adobe Employee
    JeanetteMathews
    Adobe Employee
    February 5, 2018

    As a note on this topic for anyone else viewing this.  We're aware that this system requirements dialog is not particularly helpful in telling you what is going on.  We're working on improving the dialog to tell you exactly what doesn't meet requirements.

    Dimension currently checks:

    OS Version

    Open GL Version (can update video card drivers to see if this is the issue)

    RAM (we require 7GB of available RAM so if you are running other programs check your RAM usage and shut down other RAM intensive programs.  This is a common issue for machines with 8GB of RAM.

    VRAM (we require 512 MB of VRAM.  For users with integrated graphics cards VRAM is actually taken out of RAM which can affect your RAM numbers as well.  This number is determined by the OS and can be edited in the registry but this is not something Adobe officially recommends.)

      Ussnorway7605025
      Ussnorway7605025
      Legend
      February 5, 2018

      meiw84718877  wrote

      I wondering why I still could not installed it!!!!

      because your system doesn't meet one of the other requirments

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