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Participant
Jun 20, 2020 4:48 PM UTC
Question

Adobe Dimension Render ALWAYS stops at 50% and hangs...

Hi,

 

I am trying to render out my very first adobe dimension file. It is 1080X1000, only 18.7MB. Gets to 50% then just hangs... This has happened on the same file each attempt. Can anyone tell me what I can try to do to fix this issue, please?

 

Also as I was posting this, I tried to attach the .dn file I am speaking about and adobe gave me this error:

The attachment's epscene.dn content type (application/octet-stream) does not match its file extension and has been removed. What does this mean??

 

Thanks

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3 replies

Ussnorway7605025
Legend
Jun 21, 2020 12:31 AM UTC

yes Adobe lied about being able to send dn files on this forum... the truth is forum staff don't talk to Dimension staff and so nothing actually works correct

 

  • to share your Dn file (which we do need) first zip it
  • open the local creative folder (see image 1) and place the zip file in there... you can add it to a fold like Dimension or just have it on its own... that should take a min or two to sync up to the internet
  • then open the web interface (see image 2) and set the file to share i.e, add a link which you can then post here

please note only zip works not 7z or any of the other common file types... Adobe is 12 years behind after all

 

I assume the issue is lack of Ram at your end so once you share the file for testing it should be fine at my end 😉

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Ussnorway7605025
Legend
Jun 25, 2020 2:55 AM UTC

the lastest update moved the sync button i.e, 1

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