Adobe Dimensions Issue with creative Cloud Account

Forum|Forum|4 years ago
September 14, 2021
2 replies
349 views

i am not able to access my libraries within adobe dimensions on Mac.

it keeps reverting with "To use creative cloud Libraries, Please sign in to Creative Cloud Account" and when i hover over The Cloud icon at the bottom it says " Signed out of Creative Cloud"

i am already signed in to the Creative Cloud Desktop App.

i am not sure what i am missing!

apprecaite any help!

P.S: i have an ALL APPS Plan

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Ussnorway7605025

Legend

How big is your current library of files, are we talking about a team account with several G or just a new personal library with next to nothing in it?

Mariia Novikova

Adobe Employee

Could you please try to logout via CCD and log back in?
Also you can try to end the "CCLibrary" process in Activity Monitor (please, see attached screenshot).
Does Libraries Panel load fine in another Appications?

Thank you,
CCLibraries Team

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