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H
helgis8992060
Participant
November 26, 2020
Question

All versions of Dn freeze at app startup

  • November 26, 2020
  • 2 replies
  • 149 views

Hi.

I have installed (and uninstalled) all versions of Dimensions. All other Adobe software from the Creative Cloud run like a dream. Please resolve if possible.

 

Hardware Overview:

Model Name: Mac Pro - 2010
Model Identifier: MacPro5,1
Processor Name: Quad-Core Intel Xeon

Radeon RX 580 8 GB graphics card

Processor Speed: 2,8 GHz
Number of Processors: 1

Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 8 MB

    This topic has been closed for replies.

    2 replies

    A
    andreasb89973307
    Participant
    January 6, 2021

    Dimension doesn't work for me either. Only the start window appears and then freezes. I only get out with an immediate quit. Adobe is not responding to or unable to resolve my problem. I have problems in PS too.

     

    Mac Pro (Mitte-2010)

    2 x 3,46 GHz 6-Core Intel Xeon
    Modell-Identifizierung: MacPro5,1
    Gesamtanzahl der Kerne: 12

    Radeon RX 480 8 GB
    L2-Cache (pro Kern): 256 KB
    L3-Cache (pro Prozessor): 12 MB
    Hyper-Threading Technologie: Aktiviert
    Speicher: 128 GB

    M
    matteogamba
    Participant
    December 1, 2020

    I've the same problem... Install is perfect, I open the program and freeze at startup

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