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Jayne Cunningham
Participant
June 3, 2020
Question

Ar - exporting files to share with a non-adobe user

  • June 3, 2020
  • 3 replies
  • 476 views

Hello,

I have designed a birthday card using Dimensions, then exported to Ar where I animated the candles and the cake.

I am unable to export using the share link or export options. The app crashes telling me I haven't enough Ram. 

Has anyone else come up against this issue? how did you solve it?

Many thanks 

 

    This topic has been closed for replies.

    3 replies

    Ussnorway7605025
    Legend
    June 4, 2020

    Yes your problem happens to people with limited systems... The best work around is to save the .Dn file first then restart your system and try again

    Ares Hovhannesyan
    Community Expert
    Community Expert
    June 3, 2020

    Can you share your hardware ans OS? 

    Peru Bob
    Community Expert
    Community Expert
    June 3, 2020

    I've moved this from the poorly named Community Help forum (which is the forum for issues using the forums) to the Dimensionforum so that proper help can be offered.