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Participating Frequently
April 9, 2019
Answered

Can't open saved .dn file

Hello, we save our 3D models from 3DS Max as FBX files and I can easily insert and edit them in Adobe Dimension. But after saving the project I can't open the file anymore.  No matter which drawing I try. I can't open the .dn file afterwards.

Here are the ERROR lines from the log file:

gbl       Error   7448ms> RENDERCORE ERROR: GL Render Target should not have a depth buffer attached, not anymore.

gbl       Error   7448ms> RENDERCORE ERROR: Bad Context or bad FBO attachment

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JeanetteMathews
JeanetteMathewsCorrect answer
Adobe Employee
April 19, 2019

Please e-mail your full Dimension.log file to tickets@adobedimension.com

4 replies

JeanetteMathews
Adobe Employee
JeanetteMathewsCorrect answer
Adobe Employee
April 19, 2019

Please e-mail your full Dimension.log file to tickets@adobedimension.com

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Participating Frequently
May 2, 2019

I've send both log files to your support center!

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Ussnorway7605025
Legend
April 9, 2019

can you share one of these Fbx files for a test?

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Participating Frequently
May 2, 2019

As these are confidential company data, I cannot send the file unfortunately.   

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