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Participant
November 17, 2017
Answered

Decal not displaying correctly, but DOES load and appear in side panel

  • November 17, 2017
  • 1 reply
  • 1417 views

Hi all,

Read through all the Q&As about how decals work and what causes them not to work. I suspect my .obj files simply don't have usable UVs in this case, but wanted to ask anyway. When I bring in a JPG to place on a can, I get a large round empty frame, though the artwork does appear as a thumbnail in the properties panel. I can even click on the thumbnail to see a larger version.

At first I thought it was a scaling issue since I noticed the scale was 12,975%, but even when scaled down to 100% or less (I tried a variety of scales) nothing appears on the 3D model itself.

I also tried placing the image in the base layer itself and using the texture scaling tool as a workaround (per another Jeanette's response to another question), but couldn't get that to work either...

Any help would be great.

Thanks!

Zach

This topic has been closed for replies.
Correct answer JeanetteMathews

Hi Zach, we need the file to be able to evaluate issues.  I recommend using the Dimension Feedback site which has attachment system.

Adobe Dimension CC Feedback Portal

If you want to continue speaking here, please attach the file with a Dropbox, Google Drive, or other file transfer link system.

1 reply

JeanetteMathews
Adobe Employee
JeanetteMathewsCorrect answer
Adobe Employee
November 17, 2017

Hi Zach, we need the file to be able to evaluate issues.  I recommend using the Dimension Feedback site which has attachment system.

Adobe Dimension CC Feedback Portal

If you want to continue speaking here, please attach the file with a Dropbox, Google Drive, or other file transfer link system.

zachk2017Author
Participant
November 17, 2017

Thanks!