Skip to main content
Participant
November 17, 2017
Answered

Decal not displaying correctly, but DOES load and appear in side panel

  • November 17, 2017
  • 7 replies
  • 1463 views

Hi all,

Read through all the Q&As about how decals work and what causes them not to work. I suspect my .obj files simply don't have usable UVs in this case, but wanted to ask anyway. When I bring in a JPG to place on a can, I get a large round empty frame, though the artwork does appear as a thumbnail in the properties panel. I can even click on the thumbnail to see a larger version.

At first I thought it was a scaling issue since I noticed the scale was 12,975%, but even when scaled down to 100% or less (I tried a variety of scales) nothing appears on the 3D model itself.

I also tried placing the image in the base layer itself and using the texture scaling tool as a workaround (per another Jeanette's response to another question), but couldn't get that to work either...

Any help would be great.

Thanks!

Zach

This topic is closed to new replies. Start a new post to keep the conversation going.
Correct answer JeanetteMathews

Hi Zach, we need the file to be able to evaluate issues.  I recommend using the Dimension Feedback site which has attachment system.

Adobe Dimension CC Feedback Portal

If you want to continue speaking here, please attach the file with a Dropbox, Google Drive, or other file transfer link system.

7 replies

JeanetteMathews
Adobe Employee
JeanetteMathewsCorrect answer
Adobe Employee
November 17, 2017

Hi Zach, we need the file to be able to evaluate issues.  I recommend using the Dimension Feedback site which has attachment system.

Adobe Dimension CC Feedback Portal

If you want to continue speaking here, please attach the file with a Dropbox, Google Drive, or other file transfer link system.

zachk2017Author
Participant
November 17, 2017

Thanks!