Dimension 3.3 (Mac) Completely unresponsive and some other odd behavior
- July 14, 2020
- 1 reply
- 245 views
On my Mac Pro, I've installed Dimension 3.3, and it's completely unusable. As is demonstrated in my attached screen capture:
- No links can be clicked.
- The scrollbar doesn't work.
- Can't access promoted content.
- Can't open a document.
- Can't create a document.
- Window does not properly scale.
- Dimension will not close using the window controls, or through Cmd + Q. A Force Quit is required.
I've removed Dimension and the previous installs preferences, and did a clean install. I've looked through Console, but there are no indications of errors for Dimension.
I recall seeing this previously, during prerelease, but it was quickly resolved with an update. The only other Adobe forum post I could find that detailed a similar issue, referred OP/readers to joining the Dimension prerelease program to get a more updated version. However, that's not very helpful since the current version in Dimension prerelease is 3.3.
Relevant Mac specs are:
MacOS Catalina 10.15.5
3.2 GHz 6-Core Intel Xeon
48 GB 1066 MHz DDR3
AMD Radeon HD 7850 2 GB
Can I resolve this issue and make Dimension useable again?
