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HrishikeshKokate
Known Participant
October 29, 2018
Answered

Dimension CC is adding a weird line to graphic

  • October 29, 2018
  • 2 replies
  • 2552 views

I have created in and exported from CorelDRAW 2018, this vector art: https://contattafiles.s3.us-west-1.amazonaws.com/tnt3924/XkBax17syROXhIK/T-Shirt.png

I want to place it on a 3D T-shirt OBJ: https://contattafiles.s3.us-west-1.amazonaws.com/tnt3924/OuP8rkrQLaFxMYe/T-Shirt.obj that I have imported.

Here's my Dimension CC 2019 file: https://contattafiles.s3.us-west-1.amazonaws.com/tnt3924/iaRFxiLTx6l8omL/24FPS.dn

And here's the rendered PSD file: https://contattafiles.s3.us-west-1.amazonaws.com/tnt3924/V-iU57Ccd6BAuZl/24FPS.psd

As you can see, there's no line of colours in the top of the vector art, but, there's one visible when I import the graphic in Dimension CC. It gets rendered also. I can remove it in Photoshop, but, can anyone point out why that is happening?

For those who didn't get what I'm talking about, here's the annotation (the problem area is the one marked within the red bordered box): https://contattafiles.s3.us-west-1.amazonaws.com/tnt3924/EJayPX_g71qKiQ3/Annotation.png

This issue persisted in Dimension CC 2018 also.

This topic has been closed for replies.
Correct answer JeanetteMathews

This may be something that fixes it, but certainly isn't expected behaviour.  Shouldn't need your logos and graphics to match the render size at all.  Thanks for sending the files!  I'll report this bug to the engineering team.

2 replies

Ussnorway7605025
Ussnorway7605025
Legend
October 31, 2018

That line is distortion from rendoring the image as the wrong dimensions i.e, a square peg in a round hole

As to how to fix; I'd edit the graphic in your software of choice (I use Photoshop) and what you want to do is resize the canvas to the correct [relative] shape witch is pixels in this case because your overall Dimension canvas is 1920 * 1280 that is what you should also set the decal too for best results

    JeanetteMathews
    Adobe Employee
    JeanetteMathewsCorrect answer
    Adobe Employee
    October 31, 2018

    This may be something that fixes it, but certainly isn't expected behaviour.  Shouldn't need your logos and graphics to match the render size at all.  Thanks for sending the files!  I'll report this bug to the engineering team.

      andreamaestri
      andreamaestri
      Participating Frequently
      October 30, 2018

      Hi,

      I've opened your scene and I can confirm your problem. Although, I created an empty scene and with your decal and obj. I cannot re-create your problem, so I might suggest to create from scratch.

      H
      HrishikeshKokateAuthor
      Known Participant
      October 31, 2018

      I have already used multiple OBJs and recreated a few times.

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