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Mo Moolla
Mo Moolla
Legend
February 27, 2019
Question

Dimension Compatibility

  • February 27, 2019
  • 2 replies
  • 448 views

Guys this is getting increasingly frustrating.

I cannot get Dimension V2 to work open on my Mac

I know Adobe was to have removed the hardware limitations but this is now going on for months.

My spec:

Mac Pro Mid 2012 12 2.0Ghz 6 core x 2

64 gig RAM

GTX 780Ti GPU

2 x SSD's (boot and Scratch)

4 x 4 WD Server Grade drives

Whats happening Adobe? I need to use the new features

Mo

    This topic has been closed for replies.

    2 replies

    Theresa J
    Community Expert
    Theresa JCommunity Expert
    Community Expert
    March 25, 2019

    Mo, Unfortunately this is a known problem and I will be really surprised if it gets fixed. The Dimension 2.0 version has a new rendering engine. The new engine requires a component to send info to the CPU. Older Macs don’t have this component. My understanding is that the only way to “fix” the problem is to enable the older rendering engine for the older Macs. There are a lot of users with older Macs complaining about this, but I don’t know if it is enough to make it a priority.

    Ares Hovhannesyan
    Community Expert
    Ares HovhannesyanCommunity Expert
    Community Expert
    March 1, 2019

    Please share this to Adobe Dimension Feedback Portal

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