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Participant
September 4, 2025
Question

Dimension Crash and file errors after crash

  • September 4, 2025
  • 1 reply
  • 75 views

Im working on my project, I was gonna scale out an flower pot and suddenly my UI and 3D view disappeared. Then I waited for several minute to wait for the action to load. But after a while the application still not respond, so I decided to close it. After closing it with task manager because I was unable to close it normally, once I open Dimension back on and open the file, it show me the "Unable to Open Document" errors screen. I tried uninstall an reinstall Dimension because sometime Dimension froze and unable to load my file properly, it worked before but this time I still get the "Unable to Open Document" errors screen. I have the Log but can't post the file somehow?

If there some way to recover my file I’d really appreciate any guidance or suggestions. Thank you for taking the time to read this!

1 reply

Ares Hovhannesyan
Community Expert
Community Expert
September 4, 2025

Thanks for attaching log files. You can share your file public link via any cloud in this forum for testing. Probably, the file has been demaged.