Dimension crashes
Dimensions crashes on opening from CC on my Mac 10.12.6
Dimensions crashes on opening from CC on my Mac 10.12.6
Can you please share your full system specifications and links to your log files. These forums do not have file sharing so please submit an e-mail to tickets@adobedimension.com and include a link to this thread along with the details.
Please provide as much as possible of the following information:
System Info
- OS/Version
- Processor
- Memory/RAM
- Graphics Card/VRAM
Application Logs
Please look for and retrieve both of these logs. If the app is hard crashing they may not be present.
DimensionGPUProfiler.log
Dimension.log
Mac: ~/Library/Logs/Adobe/
Win: ~\username\appdata\local\Adobe\Dimension
Crash Logs
Please look for crash logs. If the app is hanging and not crashing this may not be present.
Mac: ~/Library/Logs/DiagnosticReports/
Win: %LOCALAPPDATA%\CrashDumps
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