Skip to main content
Participant
October 18, 2022
Question

Dimension crashes when adding text and submit product feedback link broken

  • October 18, 2022
  • 2 replies
  • 157 views

Hi! 

On the latest version of Dimension (3.4.6) the app crashes every time I try to add a text object with the prompt: "A problem caused the application to stop working correctly." Have tried restarting the computer and this has happened consistently over the past few days when I've tried. I'm working on an M1 Pro macbook on MacOS 12.6.

The link in the discussion forum here to submit feedback (bugs) is also broken (Submit product feedback) with a 404 which is why I'm writing here.

This topic has been closed for replies.

2 replies

Ares Hovhannesyan
Community Expert
Community Expert
October 19, 2022

Use the Creative Cloud Cleaner Tool to solve installation issues
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Ussnorway7605025
Legend
October 19, 2022

e forum was shut down... submitting feedback was always pointless anyway

 

the crash will be a permission issue; the software was blocked from being installed correct... i''d try rolling back to the build before as a first test then you can go from there

 

p.s, Dimension is finished