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Marco36696421j4pu
Participant
Jul 13, 2024 8:40 PM UTC
Answered

dimension does not start any projects

I installed Dimension yesterday for the first time and was able to use it without any problems. Now I can neither open yesterday's project nor a new project.

As soon as I want to open a new project, the loading symbol appears and that's it.


My system:
Nvidia 3080Ti
12th Gen Intel(R) Core(TM) i9-12900K 3.20 GHz
32 GB Ram
Win 10

Does anyone know a fix?

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Marco36696421j4puCorrect answer
Participant
Jul 16, 2024 8:12 PM UTC

I have now found a solution to my problem. I have uninstalled dimension via the Creative Cloud and installed the previous version. Now it works.

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2 replies

Marco36696421j4puAuthorCorrect answer
Participant
Jul 16, 2024 8:12 PM UTC

I have now found a solution to my problem. I have uninstalled dimension via the Creative Cloud and installed the previous version. Now it works.

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Ares Hovhannesyan
Community Expert
Ares HovhannesyanCommunity Expert
Community Expert
Jul 14, 2024 7:46 PM UTC

Try to reinstall. Also you can Use the Creative Cloud Cleaner Tool to solve installation issues
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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