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Marco36696421j4pu
Participant
July 13, 2024
Answered

dimension does not start any projects

  • July 13, 2024
  • 2 replies
  • 255 views

I installed Dimension yesterday for the first time and was able to use it without any problems. Now I can neither open yesterday's project nor a new project.

As soon as I want to open a new project, the loading symbol appears and that's it.


My system:
Nvidia 3080Ti
12th Gen Intel(R) Core(TM) i9-12900K 3.20 GHz
32 GB Ram
Win 10

Does anyone know a fix?

This topic has been closed for replies.
Correct answer Marco36696421j4pu

I have now found a solution to my problem. I have uninstalled dimension via the Creative Cloud and installed the previous version. Now it works.

2 replies

M
Marco36696421j4puAuthorCorrect answer
Participant
July 16, 2024

I have now found a solution to my problem. I have uninstalled dimension via the Creative Cloud and installed the previous version. Now it works.

Ares Hovhannesyan
Community Expert
Ares HovhannesyanCommunity Expert
Community Expert
July 14, 2024

Try to reinstall. Also you can Use the Creative Cloud Cleaner Tool to solve installation issues
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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