Dimension does not work

Forum|Forum|2 years ago
May 26, 2023
2 replies
1114 views

I am getting the same problem that other users reported: I was working normally with Dimension, but from some weeks on, suddenly I can't open saved files, neither create new ones, nor run the interactive courses. In fact, once open the app, it does not close, I have to go through the task manager to end up the app. The rest of Adobe CC installed apps runs normally. My computer fits all the requisites to run Dimension (and it did it, until it crashed), and I reinstalled both Dimension app and the whole Creative Suite.I've not seen any answer to other users that suits my problem... Please, help!

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Yasir777

Known Participant

My issue is I can't access to the tools, any tool I select like the move tool or rotate tool I get instead the hand tool.

I have the latest update, and tired from having issues with is. I will try to reinstall.

I am on a Mac M1.

Any one else having this issue, please post, thanks;

Yasir

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Yasir777

Known Participant

Update on tools not working.

I tried restarting Dimenion few times, but still had the same issue, but after I closed Photoshop 2023, and few other apps, and restarted Dimesion, it working now. I hope it has nothing to do with openong photoshop at the same time.

I'm a Mac M1, plenty of memory and storage.

I will keep monitoring, and report any other events, I'm sure their is a good explination.

Yasir

Ussnorway7605025

Legend

yes rendor software = one at a time mate... i know Mac users like having a dozen things open but Vram is different to other Ram and you don't have enough

well done for working that out