Dimension not loading after welcome screen
I would like to try the community before I am doing drastic measures like full CC clean up
The situation is like this:
One day I started Dimension and couldn't pass this screen
"Create New" "Open" and "Close window" buttons make the window stuck and force the end-task to close. One thing that grabs my attention is that it never gets to the situation where the top menu appears so I guess that's where the loading stuck and can get through.
OS: Win10
GPU: Quadro P600
Memory: 32G DDR3
What I tried:
- Uninstall / Reinstall several times, different langs different locations
- Uninstal / reinstall / log-out / log-in CC app
- Update windows
- Uninstall NVIDIA reinstall clean with updated driver
- Install two older version same issue
What made it work:
- Create a new local user install it under the new user - Dimension loads and looks like it is working, didn't have time to work on it to confirm real-life working but it seems fine.
- Installing a really old version worked fine on the original user, but once updated got stuck again.
I don't want to move to the new user. it's too much work I think and can break other things.
if it's a user issue then there's must be a REGISTRY or a FILE/PATH that can be cleaned or delete to solve it,
Any ideas? maybe one of you had the same issue and found how to fix it
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