Skip to main content
user4891740
Participant
February 4, 2020
Answered

Dimension not opening a file saved from a previous session

Hello, I have the latest version 3.1 installed on my desktop and have only been using this today - literally discovered Dimension 24 hours ago.

Made my first project today and tried to re-open the file. It gets to about 80% and then says the file won't open - I've sent the log to the email address.

I've reinstalled Dimension, have tried to add my .dn file to a new project but this hasn't worked. Any ideas folks?

    This topic is closed to new replies. Start a new post to keep the conversation going.
    user4891740Correct answer
    Participant
    February 5, 2020

    It was the RAM! Cleared up some space and the file works.

    Thanks for the advice 🙂

    View reply

    4 replies

    rickabelmail
    Participant
    July 23, 2020

    Could someone help me with the same problem please? Clearing RAM has not sorted.

     

    TIA

    Translate
    Ussnorway7605025
    Ussnorway7605025
    Legend
    February 5, 2020

    Stops at 80% = your system is out of Ram or the file is corrupt

     

    In both cases the best option is to share the Dn file and I'll test it

    Translate
      user4891740Author
      Participant
      February 5, 2020

      Hi @Ussnorway

      Here's a WeTransfer link to the file. 

      Thanks in advance for testing it for me!

      Translate
      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices