Dimension not working

Forum|Forum|5 years ago
December 21, 2020
3 replies
379 views

Since two weeks ago, my Adobe Dimention stopped working, I tried installing the older version (3.3) and it worked for a couple of days and stopped working again.

Mac

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Ussnorway7605025

Legend

your hardware meets all the standards so something else is blocking the programe

:

are you running a sidecar? = don't

is the Mac plugged into the power? = it should not be on battery

have you tried [temp] removing the node-gpu-sniffer.node e gpu-sniffer-core.exe? = offen helps if the driver is behind the block

when these steps fail share the logs... it could be an internet issue stopping the licence check

Ussnorway7605025

Legend

i7, i9 or m1?

P

pooyans84427509Author

Participant

It's i7

Alexandre Becquet

Community Expert

Hello, what is your system?

Can you check if all your system is ok for working fine with Dn.

https://helpx.adobe.com/dimension/user-guide.html/dimension/system-requirements.ug.html

P

pooyans84427509Author

Participant

It's a 2020 Macbook Pro 16 inch

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