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Participant
February 20, 2022
Question

Dimension renderings cancelling

  • February 20, 2022
  • 2 replies
  • 444 views

I've had issues rendering before -random dark blocks, etc. I know now it was complexity issues.  But cancelling after 100% completion, not processing screen caps while in-process, etc.?

 

ThIS is a first.  I've cleared all adobe caches, dumped a ton of files to my Mega acct to free up HD space, uninsttalled, reinstalled (current and past versions), and reconfirmed full disk access for Dimension in my Mac's permissions.  I've tried everything and spent a couple of days straight trying.

 

Is there ANY USEFULL information that anyone can provide -besides "dude, have you tried Stager?".

This topic has been closed for replies.

2 replies

CENNENGAAuthor
Participant
February 21, 2022

Great.  Thanks for nothing, Adobe and the "Adobe Community".  As usual, whenever I have an issue with your software, I either get a sales pitch for an ala cart extra charge for something replacing something I actually USED and you dicontinued - or most often, all I get is the sound of crickets, and bubbles reaching the surface as my business slowly slips beneath the surface of the water.  You did it with Muse and now Dimension.  I'll be looking for an alternative.  You certainly do not deserve a monopoly on design software.

Alexandre Becquet
Community Expert
Community Expert
February 23, 2022

Hello, just for information we are not Adobe employees, we strive to help and respond to user issues. I understand your dissatisfaction but we are simple volunteers who help users like you.

 

Anyway! Can you share screenshots to make it easier to identify the problem.

Did you try the Cretive cloud Cleaner tool? 

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

 

Ares Hovhannesyan
Community Expert
Community Expert
February 20, 2022

What is your system and hardware?

CENNENGAAuthor
Participant
February 20, 2022

MacBook Pro (15-inch, 2018)

2.6 GHz 6-Core Intel Core i7

16 GB 2400 MHz DDR4

Intel UHD Graphics 630 1536 MB

 

All worked just fine last week.