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Inspiring
April 25, 2022
Question

Dimension shutting down when opening/importing model

  • April 25, 2022
  • 2 replies
  • 416 views

Hello,

When I open or import a certain SketchUp 2019 file into Dimension I get this error message saying that there's 'been an error' and that the app must shut down:

I've added the Dimension log and SketchUp model in case that helps to find out what the problem is.

This problem is only with this model, others exported from SketchUp work fine. I tried copy-pasting into another SketchUp model and opening that, but same problem.

 

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2 replies

ArenguAuthor
Inspiring
April 29, 2022

Could someone try opening the model in Dimension and telling me if it works? At least I would know if the problem is from the model or my Dimension.

Ussnorway7605025
Legend
April 26, 2022

could be the tilde symbol in username but @Colin Holgate is the best guy to ask about SketchUp files