Dimension 'Update' link not working

Please assist. "Update now" link isn't actionable. I am using an enterprise creative cloud account.

Adobe isn't letting me contact their support either.

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Legend

I would assume your place of work \ school has opted not to allow upgrades until they are finished testing that they work on their hardware

Legend

what build of Dimension is currently installed?

Participant

Build 3.0-20191023.r.1082-3aa2998

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