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Participant
April 22, 2021
Question

Dimension When will they fix?

  • April 22, 2021
  • 1 reply
  • 236 views

I am SURE there are 100s of posts on how Adobe Dimension

will NOT open after trying everything possible to make this Software work.

 

Does anyone know when this HUGE ISSUE will get fixed. Do we get some kind of discount

on our CC Suite monthly purchase? 

This topic has been closed for replies.

1 reply

Ares Hovhannesyan
Community Expert
Community Expert
April 23, 2021

Do you have any warnings after installation?

Angel5E23Author
Participant
April 26, 2021

No, no warnings whatsoever just stop right on the Start Page.  I really need to use this software

because clients need bottles of Vitamins mocked up and it just will not open 😞 

I updated everything there is to update and I tried using an older version so I can get this project done.

But looks like I might lose this big project because the software not opening. This is where it stops every single time.

I am really bummbed out. 

Ares Hovhannesyan
Community Expert
Community Expert
April 28, 2021

There is some issue with loading video that contain start screen that can hung dimension , but I am not shure if this is a case for your bug. Please create a bug on  https://feedback.adobedimension.com/forums/552559-adobe-dimension-feature-requests