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stevedup
stevedup
Participant
January 16, 2024
Question

Dimension will not open

  • January 16, 2024
  • 2 replies
  • 288 views

I have a brand new Dell XPS 8960, NVidia 4070Ti - Din=mension will not load a model or open a new project. The hour glass just spins - I am WAY above specs and use 3DS Max extensively but like jumping on Dimension whenI had something quick to do. NO LUCK the progam will not launch - HELP I specifically upgrade to a new systems because a some of the Adobe Cloud apps would no longer work on my old system so I bought the top of the line DELL so there would be no issues... 

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    2 replies

    stevedup
    stevedupAuthor
    Participant
    January 27, 2024

    Update. Dimension (DN) is Running.

     

    Again here are my primary specs - Dell XPS 8960, NVidia 4070Ti Win 11 - I purged my Nvidia drivers and went backwards a ver or 2 in DN with no luck. I read the recap from CES 2024 2 weeks ago and Nvida had several updates and a new driver that came out 3 days ago. I completely uninstalled DN installed the new Nvidia drivers and reinstalled DN and it is NOW WORKING.

     

    As is the case often- I'm not sure if the sequence made a differance, if the new dirver did it, of there was something ophaned from my original installation of DN that was preventing it from launching but it is now working. 

     

    Note attached - I use the GEFORCE EXPERIENCE panel to launch and monitor Nvidia driver updates and in the APPS panel I reverted, rescanned for compatible apps, and allowed Nvidia to optimize Dimension from the APPS tab.

     

    See attached images... 

     

     

    SGranada
    SGranada
    Participant
    January 26, 2024

    I want to also mention that I can't access the software. Unistalled and Installed again and it just opens the welcome window, and neither the create new project or open works. 

      stevedup
      stevedupAuthor
      Participant
      January 26, 2024

      Exactly the same for me, I even attempted to open a new projst and let it attempt for an entire day and it just showed the loading circle. Same result when I attempted to open a previously saved DN file I had saved on my previous system. Fortunately I am a 3DS Max user and could complete and final renders there.  Just SO FRUSTRATING, being able to use a product, then doing a MAJOR upgrade (hardware/workstation) to optimize the software to specs that FAR exceed the published requirements, and in the end the software completely fails.

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