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The Artworker
The Artworker
Known Participant
April 29, 2020
Question

Dimension will not start

  • April 29, 2020
  • 2 replies
  • 882 views

Help! 

Adobe Dimension 3.2.1 will not start on my Mac. I get as far as the Welcome to Dimension screen and then I can't do anything. Nothing I click on works.

I upgraded from 1.1.1 but despite having selected keep old versions the old version has gone - where? I tried dowloading the oldest version now available (2.3.1) but that won't start either - I don't even get to the Welcom To Dimension screen.

I'm on Mac OS 10.13.6 running a Mac Pro 2010 5,1 with 64GB RAM and 3GB NVIDIA GeForce GTX 780 graphics card.

Is there any way of getting hold of version 1.1.1? That worked fine for what I need.

Thanks!

This topic has been closed for replies.

2 replies

Ussnorway7605025
Ussnorway7605025
Legend
May 1, 2020

Adobe removed 1.1.1 a while back as part of their charge forwards reguardless policy so only poeple that made back up are going to still have it

Ares Hovhannesyan
Community Expert
Ares HovhannesyanCommunity Expert
Community Expert
April 29, 2020

Please log your problem as a bug to   UserVoice Dimension.   

    The Artworker
    The ArtworkerAuthor
    Known Participant
    April 30, 2020

    I've done that. It appears that I am one in very long line of people with a similar problem.

     

    While Adobe fixes the problem where can I get hold of a copy of Dimension 1.1.1 from? It worked perfectly and unlike the other Creative Cloud applications doesn't appear to have kept the older version on "upgrade".

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