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Participant
January 18, 2021
Question

Dimensions Not Loading

  • January 18, 2021
  • 1 reply
  • 219 views

I've installed Dimensions and all I get is a grey screen. The program will load for a second and then it goes blank. I can't even close the application. I have to open Task Manager to close the application. I've tried running the application as administrator, that doesn't work. I've updated all the display drivers and that didn't work. I've also tried low-saving energy and different modes for the display and it still won't load. 

 

I have a Dell XPS 8920 (2017) tower running on Windows 10

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1 reply

Ares Hovhannesyan
Community Expert
Community Expert
January 18, 2021

Please use https://feedback.adobedimension.com this is the best place to send a bug report and contact team directly. y the way what is your VGA graphic card?.