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pierrek5794587
Participant
Apr 6, 2020 7:37 AM UTC
Answered

Empty library

Hello everyone,

I have a very worrying problem every day. 
When I launch the software everything works perfectly, including in the library. 
But when I run a render, and then go back to my design page, the library window goes blank, and I have no choice but to close the software and restart it. 
It wastes me a lot of time.
Do you know how to fix this problem?

Thank you in advance.

 

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Ussnorway7605025
Ussnorway7605025Correct answer
Legend
Apr 7, 2020 5:09 AM UTC

yes this is a known bug that was reported on day 1... the Adobe server dropps the line because it thinks a rendor is doing nothing

 

to be clear, the library and network are a different department to Dimension... welcome to the bubble system

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3 replies

Ussnorway7605025
Ussnorway7605025Correct answer
Legend
Apr 7, 2020 5:09 AM UTC

yes this is a known bug that was reported on day 1... the Adobe server dropps the line because it thinks a rendor is doing nothing

 

to be clear, the library and network are a different department to Dimension... welcome to the bubble system

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mtwewerka
Participant
Apr 6, 2023 4:02 PM UTC

So, three years later and I'm still having this issue. Glad to see Adobe is on top of this... 

WHAT A JOKE.

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Ares Hovhannesyan
Community Expert
Ares HovhannesyanCommunity Expert
Community Expert
Apr 6, 2020 12:41 PM UTC

Did you try to reinstall you Graphics Card drivers or Dn? If that do ot help please fill your bug here https://feedback.adobedimension.com/forums/552760-adobe-dimension-bugs. 

Thnak you

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