Skip to main content
francescot
francescot
Inspiring
October 5, 2020
Question

Frozen application

  • October 5, 2020
  • 1 reply
  • 433 views

Hello, this new version of dimension doesnt start up on my Mac, it just freezes each time I try to load it, what's happening with this? See attached

 

Mac Pro 2012 with Liquid metal gpu, 42gb ram, running mojave

This topic has been closed for replies.

1 reply

francescot
francescotAuthor
Inspiring
October 6, 2020

Can no one from Adobe can answer this? 

Also experiencing similar glitches with my 2015 macbook pro

Ares Hovhannesyan
Community Expert
Ares HovhannesyanCommunity Expert
Community Expert
October 8, 2020

That can be a problem with Dn new requerament for MAC hardware type. You can try to use only your CPU by clicking on Dn setup icon to test if it work only on CPU. 

 

Please also use https://feedback.adobedimension.com/forums/552559-adobe-dimension-feature-requests this is the best place to send info about your glitch.  

francescot
francescotAuthor
Inspiring
October 13, 2020

Thanks, but where is the DN set up icon? The app just hangs on my mac pro, it's started working again on the Macbook after the update this week.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices