How to fix the "Unable to publish" in creating public link for 3D scene

if you have a mate you can publish under their account or if you have another computer you could use a personal email [free] to set up a personal Adobe account [not free because you need Dimension]

or you may be able to join the prerelease program and publish from there... i have not tested if that would work and it will be a waist of time asking Adobe because they don't know

bottom line is - if you don't have a publish rights under your account... why i asked you to check then you can't publish from Dimension under your student account

a school account is different and a school itself will have a proxy server to stop kids going to the internet from school grounds... can't have them learning anything that is not in the text books can we 😉

thanks for posting the image... it looks like your creative cloud app in the background does not have you signed in i.e, no logo in the top right

please goto https://www.adobe.com and sign in

it sometimes say library or 'your work'... whatever the tab says will then take you to the main ui where you look for two things;

• that the top right has you signed in i.e, an image or name
• and on the left tab it should have a 'published' tab

p.s, yes its fine to use a mates account as long as you know the copyright of any image posted will be to his name instead of yours

and yes if your account is set up to allow publishing [which is not always the case with school accounts] then the best work around is normally just save your work at school and publish it from home | internet cafe later

1. you have a personal Adobe ID to use cloud rendor i.e, not enterprise, school or prerelease builds
2. you also need a working internet so no Proxy server or Vpn
3. you need at least Dimension 2 build but the current public is 3.1.1 so any of those 3 are fine

• as a Mac users Dimension also needs permission to make temp files during the upload and of course permission to use your internet

if you have the 3 items above and still can't get it to work then please;

share the Dn file and I'll test it for you

give us some screengrab of what buttions you are trying to use and what it looks like at your end

Hi Ussnorway, thank you for your reply!

Yes, you're more precise, yet it seems that I cannot upload the file to adobe cloud, it keeps saying "unable to publish", as I cannot go through the upload step and neither seeing "copy link share" nor "copy embed code"... more I have done is updating the MacOS to Catalina, and then using "Adobe creative cloud cleanup tool" to clean up the whole Adobe CC and reinstalled again, but still cannot go through the upload process... do I have to set something before uploading? Many thanks!