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Participant
May 17, 2021
Answered

I can't upload FBX files with the last update

  • May 17, 2021
  • 2 replies
  • 1007 views

Hello,

I installed the last update and now Dimension can't open fbx files,

the program say there is an error and crash.

 

WHY???

 

Thank you...

Matteo

This topic has been closed for replies.
Correct answer Matteo0D4D

Please share file to test. That can be only way to understand a problem. Also what is the source of that FBX file?


I solved the problem, I uninstalled the update and I restored the previous version of DN (3.4.1)

 

I hope they will fix that issue!

 

 

Matteo

2 replies

Ussnorway7605025
Legend
May 17, 2021

the textures... are they bitmaps perhaps?

Participant
May 18, 2021

no textures, only mesh

Ares Hovhannesyan
Community Expert
Community Expert
May 17, 2021

I able to import FBX file into Dn that is created with Marvelous Designer. How complex is your FBX file? Can you share it via any cloud to test?

Participant
May 18, 2021

before the last update of DN I had no problem with any FBX files... now I can't upload them, the program crashes.

The problem is not the complexity of the file.

 

Matteo

Ares Hovhannesyan
Community Expert
Community Expert
May 18, 2021

Please share file to test. That can be only way to understand a problem. Also what is the source of that FBX file?