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Participant
June 11, 2019
Answered

Is my Memory too low and crippling my renders?

  • June 11, 2019
  • 2 replies
  • 540 views

Hi guys,

Simple question that I hope has a simple answer. I have a 2019 i5 Imac with a Radeon Pro 570x, only rocking 8gb of Memory.

Trying to render an image I created of some rainbow candy I created in Dimension. When I try to render my iMac freezes causing me to restart. Even when I try rendering in the cloud my computer is slow as. Would the lack of decent memory be the problem here?

This topic has been closed for replies.
Correct answer Ussnorway7605025

Adobe will not charge you for failed rendors and yes they know their server is busted i.e, your system ram isn't the problem

2 replies

Ussnorway7605025
Ussnorway7605025Correct answer
Legend
June 12, 2019

Adobe will not charge you for failed rendors and yes they know their server is busted i.e, your system ram isn't the problem

Ussnorway7605025
Legend
June 11, 2019

phillipr28657443  wrote

Even when I try rendering in the cloud my computer is slow as.

the uploading of the file is slow? = the internet is slow but more offen that Adobe sync server is not working... if the rendor fails a short time after the upload is finish then it was the server at Adobe

low ram will stop you being able to open the dn file (that is what takes most ram) but your imac locking up to the point of needing a restart i.e, the system itself not just Dimension is not likly to be ram... a corupt file or the sync server (if the file is taken from your cc library) could both be the cause

or it is also possible that the imac has a hardware fault but that is less common and I would expect other issues in that case

Participant
June 11, 2019

The machine is literally 3 weeks old and the internet is blazing.

I did a cloud render that took a while and then at the very end it failed. I could see the render almost complete on screen before the failure.

Ares Hovhannesyan
Community Expert
Community Expert
June 12, 2019

i use Dimension with 4GB RAM and 10 years old NVDIA. That not a case for slow cloud rendering