Skip to main content
P
Patricia36620866uknv
Participant
December 9, 2024
Answered

issue importing an .obj file

  • December 9, 2024
  • 1 reply
  • 331 views

Hello there ! 

I have an issue with importing 3D models.

A customer has sent me a .obj file, and after getting the UV windows and the marials, Dimension tells me it's impossible to import, and to refer to the right type of file supported.

 

I can't figure out what's happening, since I can open it in the 3D view in Windows 11....

 

Can someone help me with that please ?

 

Thanks in advance for your replies !

 

Have a nice day !

Patricia

This topic has been closed for replies.
Correct answer Ares Hovhannesyan

The problem can be in the structure of meshes (polygonal or triangle) for your object. Generating UV's can't be a reason. If it possible try to get another format. Also you can try Adobe 3D Substance Painter if you have subscription for Adobe 3D Substance plan.

1 reply

Ares Hovhannesyan
Community Expert
Ares HovhannesyanCommunity ExpertCorrect answer
Community Expert
December 9, 2024

The problem can be in the structure of meshes (polygonal or triangle) for your object. Generating UV's can't be a reason. If it possible try to get another format. Also you can try Adobe 3D Substance Painter if you have subscription for Adobe 3D Substance plan.

P
Patricia36620866uknvAuthor
Participant
December 10, 2024

Hello Ares

 

Thank you so much for your help, I'll try to get another format to check if it works then.

 

Have a nice day !

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices