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Participant
Oct 20, 2024 6:56 PM UTC
Question

It won't start

The programme won't start. All the options in the screenshot in the link do not work

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7 replies

Ares Hovhannesyan
Community Expert
Community Expert
Oct 21, 2024 4:08 PM UTC

What is your OS and GPU?

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gupenetcAuthor
Participant
Oct 21, 2024 5:37 PM UTC

Windows 11 24H2 Nvidia 4060

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Ares Hovhannesyan
Community Expert
Community Expert
Oct 22, 2024 3:45 PM UTC

I use the same GPU. Did you checked Render option. Is it on for you? try to reinstall Dimension, For total cleaning Dn garbage file use Creative Cloud Cleaner Tool to solve installation issues
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

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