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Participating Frequently
November 4, 2025
Question

Match Image appears to be hanging.

  • November 4, 2025
  • 1 reply
  • 79 views

After choosing the Match Image function the Loading dialog box just keeps cycling. The image is a png. I can't  escape or do any other functions, except quit. 

1 reply

Ares Hovhannesyan
Community Expert
Community Expert
November 6, 2025

It hangs only on this image or for any image?

CygnusRKAuthor
Participating Frequently
November 7, 2025

Hi Ares,

Thanks for the reply. It appears that some images hang, and some do not. I have tried a .png and .jpeg version of the image shown. Both hang. I have tried Matching image before I bring in 3D models, and after bringing in 3D models.

I did get a crash log when quitting the image shown this last time. I can send if desired.

 

Ares Hovhannesyan
Community Expert
Community Expert
November 7, 2025

Please attach log file for team review. If there is some bug, team will fix it in upcoming updates. I never have such a bug in my workflow even when use images with high resolution and big size. Try to optimize image size and resolution in Ps before importing into Dimension