Skip to main content
Participating Frequently
Nov 4, 2025 8:31 PM UTC
Question

Match Image appears to be hanging.

After choosing the Match Image function the Loading dialog box just keeps cycling. The image is a png. I can't  escape or do any other functions, except quit. 

4 replies

Ares Hovhannesyan
Community Expert
Community Expert
Nov 6, 2025 5:05 PM UTC

It hangs only on this image or for any image?

Translate
CygnusRKAuthor
Participating Frequently
Nov 7, 2025 3:33 PM UTC

Hi Ares,

Thanks for the reply. It appears that some images hang, and some do not. I have tried a .png and .jpeg version of the image shown. Both hang. I have tried Matching image before I bring in 3D models, and after bringing in 3D models.

I did get a crash log when quitting the image shown this last time. I can send if desired.

 

Translate
Ares Hovhannesyan
Community Expert
Community Expert
Nov 7, 2025 5:22 PM UTC

Please attach log file for team review. If there is some bug, team will fix it in upcoming updates. I never have such a bug in my workflow even when use images with high resolution and big size. Try to optimize image size and resolution in Ps before importing into Dimension

Translate