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Muhammad374121811vh1
Participant
July 28, 2025
Question

"Match Image" not working in Adobe Dimension despite showing up

Hi everyone, I'm having an issue with Adobe Dimension. The Match Image feature is visible but not working. When I try to use it, nothing happens; no background changes occur, and the lighting/camera don't update either.

My system specs:

  • Computer: DESKTOP-8E32OF4 (Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz 3.40 GHz)

  • Graphics Card: NVIDIA 2GB

  • RAM: 16 GB

  • OS: Windows 11

I’ve tried restarting the app, using different images, and updating drivers, but none of these solutions helped. Is this a compatibility issue, or is there a fix or workaround?

Many thanks for considering my request.

1 reply

Ares Hovhannesyan
Community Expert
Community Expert
July 29, 2025

Please describe step by step your workflow. That will  help to understand the problem. Thank you. 

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