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M
Mohammad22839554smho
Participant
January 26, 2022
Answered

missing share button for embedding a 3D scene

  • January 26, 2022
  • 5 replies
  • 1711 views

I have a "Creative Cloud All Apps with 100GB" subscription.
I have published a 3D scene using adobe Dimension: 
https://assets.adobe.com/id/urn:aaid:sc:US:c16fc65c-369a-4e3e-b0e4-c6be2bdd0b06?view=dimension

 

I'd like to embed it another website but there is no "share" button on the top-right corner as this tutorial claim to be:
https://helpx.adobe.com/dimension/using/publish-3d-scene.html?jarvisData=%7B%22versionPath%22%3A%222.40.3%22%2C%22cookieGuid%22%3A%22NA%22%2C%22customData%22%3A%7B%22cookiesEnabled%22%3Atrue%2C%22analyticsServerEnv%22%3A%22%22%7D%7D#embed

 

According to CC, all my apps are up-to-date.

 

    This topic has been closed for replies.
    Correct answer Ussnorway7605025

    in general iframes are seen as old code which many sites are moving away from but Adobe should not have removed the option with out at least telling people... mistake or by design aside, this has to be sorted by Adobe staff

    5 replies

    M
    Maliny2584987144bd
    Participant
    September 7, 2023

    For those who still want to get the iframe code from the 3D scene, I've found a way to work around this issue using google inspection.

     

    _In your 3d Scene, right click > Inspect

    _Perform search in the Inspection tab (Command F/Control F) > Type "iframe" > Copy the iframe code

    and there you have it.

     

     

      Ussnorway7605025
      Ussnorway7605025Correct answer
      Legend
      January 30, 2022

      in general iframes are seen as old code which many sites are moving away from but Adobe should not have removed the option with out at least telling people... mistake or by design aside, this has to be sorted by Adobe staff

        Tirta JRX
        Tirta JRX
        Participant
        May 30, 2022

        Yes. But Behance, which is Adobe family software is using iFrame as their 3D code if you want to put your 3D project. So, I hope Adobe staff resolve this

        Ussnorway7605025
        Ussnorway7605025
        Legend
        January 27, 2022

        there are 3 basic account types which break down as;

        • personal = you own the files and can do whatever you like,
        • enterprise = the company owns the files and the boss can do whatever he likes but employees need his permisson &
        • school = the student owns the files but needs the schools permission to use them... young minds have to be protected from p0rn so its the think of the kids BS you only see in schools.

        it sounds like you have a personal account [dispite the uni email address] so yes share should be working and the fact that its not makes this a job for Adobe staff... we can't fix account errors as we don't work for Adobe

          M
          Mohammad22839554smhoAuthor
          Participant
          January 27, 2022

          Ok, thanks.

          Who should I contacte then?
          It's disappointing that issues like this that completely cripples the workflow are left unanswered by Adobe.

          I've paid for the most expensive plan and yet here I go; thanks Adobe!

          Ares Hovhannesyan
          Community Expert
          Ares HovhannesyanCommunity Expert
          Community Expert
          January 28, 2022

          What I able to do now after "Publish 3D Scene" in Dn is ability to copy Link URL or write/sends comments. (for personal acount)

           

          Ussnorway7605025
          Ussnorway7605025
          Legend
          January 27, 2022

          i think the share option was removed when Dimension was flaged for end of life by the creative cloud guys but J has since asked them to remove the need to tick on 'show old apps' and other roadblocks

           

          are we talking about personal accounts and not Enterprise or school accounts because they have share disabled by default

          M
          Mohammad22839554smhoAuthor
          Participant
          January 27, 2022

          @Ussnorway7605025 I'm not sure if I fully understand your response.
          I've purchased (and renewed) a single "Creative Cloud All Apps with 100GB" plan since 2 years ago.

          I'm a researcher at university, but this subscription has not been purchased by the university (No IT personnel administrate my account). My adobe ID is: mdehghan@uw.edu

           

          Are you saying there is a setting that I need to change in order to activate the "share" button?

          If yes, please describe where the setting is?

          Alexandre Becquet
          Community Expert
          Alexandre BecquetCommunity Expert
          Community Expert
          January 26, 2022

          Hello, yes i think it's an issue. No share option on my side with Dn scene or Stager Scene. I'm going to check if i find something about this.

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